Refund policy

At St Dominique, every item is carefully inspected and authenticated before it is listed for sale. As our products are pre-owned luxury items, each piece is unique and sold in its current condition unless otherwise stated in the product description.

Eligible Returns

We accept returns within 5 calendar days of confirmed delivery only if:

The item arrived damaged during transit.
The item has an undisclosed defect that was not described in the listing.
You received the incorrect item.

Returns are not accepted for:

Change of mind or buyer’s remorse.
Personal preference (including size, color, style, or fit).
Minor signs of wear that were disclosed or visible in listing photos.
Failure to read the item description or review photographs before purchase.

Return Authorization

All return requests must be submitted within 5 days of delivery by contacting our customer service team with:

Your order number
A description of the issue
Clear photographs of the item and packaging

Returns sent without prior authorization may be refused.

Return Condition Requirements

To qualify for a refund, the item must be returned:

In the exact same condition in which it was received.
With all original accessories, authenticity cards, dust bags, boxes, tags, and included items (where applicable).
Without any new signs of wear, use, cleaning, alteration, odors, stains, or damage.

Each returned item undergoes a comprehensive authentication and condition inspection before a refund is approved.

If the returned item shows evidence of use, damage, alteration, or is determined to be different from the item originally shipped, the return will be rejected and the item will be returned to the customer at their expense.

Return Shipping & Fees

Customers are responsible for:

The cost of the return shipping label.
A restocking and re-authentication fee to cover the professional inspection and authentication process required for all returned luxury goods.

These fees will be deducted from the approved refund amount.

International shipments are not eligible for duties, taxes, custom fees etc refund.

Refund Processing

Once your return has been received, inspected, and successfully re-authenticated, your refund will be processed to your original payment method, less any applicable return shipping and restocking fees.

Please allow 5–10 business days after approval for your financial institution to process the refund.

Final Sale Items

Final sale items are not eligible for a refund.

Right to Refuse Returns

We reserve the right to refuse any return that does not comply with this policy or where fraudulent activity, item switching, tampering, or misuse is suspected.

By placing an order with St Dominique, you acknowledge that you have read and agreed to this Return & Refund Policy.